Supporting our suppliers and service partners
At APC Cardiovascular, we work closely with our suppliers and service partners to achieve our shared commitment: Making People Better.
Our suppliers are essential collaborators, and we value long-term partnerships built on trust, fairness, and shared success.
What you can expect from us
Professionalism and accountability
We honour our commitments. We pay on time, communicate clearly and resolve issues quickly. We expect high standards from our partners and hold ourselves to those same high standards. You can rely on us to operate with fairness, transparency and professionalism at every step.
Respectful partnerships
We appreciate the people behind the products and services that we source. Our relationships are built on respect, integrity and a shared belief in doing things the right way. We listen carefully, adapt where needed and focus on long-term partnerships and growth.
Openness and innovation
We believe great solutions come from working together. We keep our suppliers informed about our business direction, invite input early and welcome new ideas. We’re always open to smarter, more sustainable ways to improve outcomes for patients and healthcare teams.
Our values
Mutual success
We succeed when our partners succeed
Fair and open dialogue
Honest, two-way communication is our standard
Long-term partnerships
We build lasting relationships
Continuous improvement
Your feedback helps us grow and improve
A shared vision
We’re clear about our mission and goals
Our commitment to ethical partnerships
We expect all our suppliers and partners to operate responsibly and ethically – and we do the same.
We ask our partners to:
- Operate in compliance with all relevant laws and regulations
- Prioritise safe, fair and inclusive working conditions
- Maintain consistently high product and service standards
- Communicate clearly and honestly, especially around risks or delays
- Actively support sustainability and responsible sourcing
In return, we will:
- Ensure fair, timely payments
- Share accurate and transparent demand forecasts
- Communicate professionally and promptly
- Approach challenges collaboratively and constructively
What our suppliers are saying
We want our suppliers to thrive with us.
That’s why we:
- Share market insights and trends
- Explore new ideas for products and services
- Develop strong, future-focused commercial models
- Encourage proposals for co-investment and joint development aligned with our strategic goals
If you believe that you have products or services that could benefit us, or our customers, please contact us through the form below.